Last Updated: March 2, 2026
Controller: LBRK LLC ("LBRK," "we," "our," "us")
Contact: admin@lbrk.group
Pretzel respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use the Pretzel mobile application (the "App"). By using the App, you consent to the practices described in this Policy.
1. Information We Collect
A. Account Information
When you create an account, we may collect:
• Email address
• Authentication provider information (Apple or Google Sign-In)
• Unique user identifier (UID)
• Account creation date and last login timestamp
We do not collect or store passwords for third-party authentication providers.
B. Subscription Information
If you purchase a subscription through Apple:
• Subscription product type, status, and expiration date
• Transaction verification status
All billing is processed exclusively by Apple (StoreKit2). We do not collect, store, or process payment card information. To enable offline access, subscription entitlement status may be temporarily stored locally on your device.
C. Wellness & Fitness Activity Data
The App collects wellness and fitness-related activity data to provide functionality, including:
• Stretches performed, routine duration, and focus areas selected
• Routine completion history and progress metrics
• User-created routine configurations
This is wellness and fitness activity data — not medical records. Pretzel does not diagnose medical conditions, provide medical treatment, create medical records, or share wellness data with healthcare providers. This data is used solely to operate the App and provide progress tracking features.
D. Device & Technical Information
We may collect technical information such as device type, operating system version, app version, and log data related to app performance and security — including Firebase Instance ID, crash/analytics identifiers via Firebase Crashlytics, and device advertising identifier (IDFA, only where permitted by your privacy settings). This data is used for troubleshooting, security, and service improvement.
E. User-Generated Content
If you create custom routines or configurations within the App, that content is stored to provide functionality. You retain ownership of your User Content.
2. Sensitive Wellness Data Statement
Pretzel may collect wellness-related activity data as described above. We do not:
• Sell your wellness data
• Use wellness data for targeted advertising
• Share wellness data with data brokers
• Monetize your activity data in any form
Wellness activity data is used solely to provide App functionality and improve your experience.
3. How We Use Information
We use collected information to:
• Authenticate users and secure accounts
• Provide stretching routines and progress tracking
• Verify subscription entitlements and enable offline access
• Personalize content and remember preferences
• Analyze performance, fix bugs, and develop new features
• Communicate with you (service messages, updates, security alerts)
• Comply with legal obligations and enforce our Terms
We do not use your wellness data for advertising purposes.
4. Legal Bases (EEA/UK)
Where GDPR/UK GDPR applies, we process personal data on the following bases:
• Contract — to provide the Services you've requested
• Legitimate Interests — security, analytics, and service improvements
• Consent — Apple Health integration and certain notifications; you may withdraw consent at any time (see Section 9)
• Legal Obligation — to comply with applicable law
5. How We Store & Protect Information
Your information is stored using third-party infrastructure, including Firebase Authentication, Google Cloud Firestore, and Google Cloud infrastructure. We implement reasonable administrative, technical, and organizational safeguards (e.g., transport encryption, access controls) to protect your information. No system can guarantee absolute security.
Data Breach Notification. In the event of a security breach that compromises your personal information, we will notify you as required by applicable law. Where required by GDPR, we will notify relevant supervisory authorities within 72 hours of becoming aware of the breach and will notify affected individuals without undue delay when the breach is likely to result in high risk to your rights and freedoms. For U.S. residents, we will comply with applicable state breach notification laws.
6. Data Retention
We retain personal and wellness data only as long as necessary to provide App services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. Upon a verified account deletion request:
• Account data will be deleted
• Stored routines and progress data will be removed
• Certain transactional records may be retained as required by Apple or applicable law
7. Sharing & Disclosures
We do not sell your personal information. We may share information only with:
• Service Providers: Firebase / Google Cloud, analytics and crash reporting — bound by contract to protect your data
• Platform Providers: Apple (StoreKit2, Sign-In), Google (Sign-In)
• Legal/Compliance: to comply with law or protect rights, safety, and security
• Business Transfers: in connection with a merger, acquisition, or asset sale, with appropriate safeguards and notice to you
8. Apple Health & Future Integrations
If Pretzel integrates with Apple Health or other health platforms:
• Any data accessed will be used solely to provide App functionality
• Data will not be used for advertising or sold
• Such integrations will require your explicit permission
You can manage Apple Health permissions at any time in iOS Settings → Health → Data Access & Devices.
9. Your Choices & Rights
• Account information: update within the App
• Subscriptions: cancel through iOS Settings → Apple ID → Subscriptions
• Apple Health permissions: manage in iOS Settings → Health → Data Access & Devices
• Notifications: manage in-app and device settings
• Access / Deletion / Correction: email admin@lbrk.group; we'll respond consistent with applicable law
• Marketing: opt out via in-message links or by contacting us
• Do Not Track: we do not respond to DNT signals; use in-app/device controls instead
CCPA/CPRA (California)
California residents may request: (1) access to categories and specific pieces of personal information; (2) deletion; (3) correction; and (4) information about disclosures. We do not sell personal information. We do not share personal information for cross-context behavioral advertising. Submit requests to admin@lbrk.group. We will not discriminate for exercising your rights.
EEA/UK
You may have rights to access, rectify, erase, restrict processing, object, and data portability. You may also lodge a complaint with your local supervisory authority.
10. International Transfers
We may transfer, store, and process information in countries outside your own, including the United States, where our service providers operate. Where required by applicable law, we use appropriate safeguards such as standard contractual clauses. By using the App, you consent to such processing.
11. Aggregated & Anonymized Data
We may use aggregated, anonymized data to analyze trends, improve functionality, and enhance user experience. Aggregated data does not identify individual users.
12. Offline Data Storage
To support offline functionality, certain data may be stored locally on your device, including:
• Stretch catalog data and routine information
• Subscription entitlement status
Local storage is used solely to enable functionality without internet access.
13. Age Eligibility
Pretzel is intended primarily for adults. Users under the age of 18 should use the App only with the permission and supervision of a parent or legal guardian.
We do not knowingly collect personal information from children under the age of 13. If we learn that personal information from a child under 13 has been collected without verified parental consent, we will delete that information promptly.
If you believe that a child under 13 has provided personal information through the App, please contact us at admin@lbrk.group.
14. Third-Party Links & Services
Our App may link to third-party services we do not control. Their practices are governed by their own privacy policies.
15. Stretch Safely & No Professional Expertise
Pretzel is built by enthusiasts passionate about stretching and mobility — not by licensed medical or fitness professionals. No content in the App should be treated as professionally designed or prescribed. Our Stretch Safely Disclaimer sets out full health and safety notices and is incorporated into our Terms of Service by reference.
16. Changes to This Policy
We may update this Privacy Policy periodically. For material changes, we will provide advance notice by posting the updated Policy with a new "Last Updated" date and, where feasible, notifying you via email or in-app notification. Continued use of the App after the effective date constitutes acceptance of the revised Policy.
17. Contact Us
Questions or requests?
admin@lbrk.group