Last Updated: September 4, 2025
Operator: LBRK LLC (“LBRK,” “we,” “our,” “us”)
Contact: admin@lbrk.group
These Terms of Service (“Terms”) govern your access to and use of: (a) the Pretzel mobile application and related software (“App”); (b) our websites, content, and features we make available (collectively, with the App, the “Services”). By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.
You represent and warrant you have the legal authority to accept these Terms on your own behalf or for a minor for whom you are a lawful guardian.
You must be 13+ to use the Services.
You must be 18+ to make purchases, subscriptions, or enter into any paid features.
You may not use the Services if prohibited by applicable export controls, sanctions, or other laws.
Pretzel provides stretching, mobility, and wellness content for general informational purposes only. Pretzel is not a medical service and does not provide medical advice. Always consult a physician before starting any exercise program—especially if you have injuries, are pregnant, or have health conditions. You use the Services at your own risk. Do not disregard professional medical advice because of something you saw in the App.
AI/automated outputs. Some features may generate automated recommendations. These outputs may be incomplete, inappropriate for your situation, or contain errors and are not a substitute for professional advice. You are solely responsible for evaluating whether any activity is safe and appropriate for you.
You may need an account to use certain features. Provide accurate information and keep it updated. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account. Notify us immediately of any suspected unauthorized use.
We grant you a personal, non-exclusive, revocable, non-transferable license to install and use the App for your personal, non-commercial use in accordance with these Terms.
You agree not to: (a) copy, modify, distribute, sell, lease, or sublicense the Services or content; (b) reverse engineer or attempt to extract source code; (c) access or scrape the Services using bots, scrapers, or similar tools; (d) upload malicious code; (e) infringe third-party rights; (f) use the Services to build a competing product; (g) circumvent access controls or usage limits; or (h) use the Services in violation of law.
In-App Purchase & Billing. Paid features and subscriptions are sold via Apple’s in-app purchase system (StoreKit2). Apple is the merchant of record for payments; we do not collect or store your full payment instrument.
Trials & Renewal. If offered, free trials convert to paid subscriptions unless you cancel at least 24 hours before the trial ends. Subscriptions auto-renew until canceled.
Manage or Cancel. Manage or cancel in iOS Settings → Apple ID → Subscriptions. Deleting the App does not cancel a subscription.
Refunds. Requests are handled by Apple per App Store policies.
Access While Offline. We may allow limited offline access based on a previously verified entitlement period; availability is not guaranteed.
This agreement is between you and LBRK, not Apple. Apple is not responsible for the Services nor for addressing claims related to the Services. Your use of the App must also comply with the App Store’s terms.
The Services may integrate with or rely on third parties such as Firebase (Auth, Firestore, Storage), Apple Sign-In, Google Sign-In, crash/analytics SDKs, and (optionally) Apple Health. We do not control third-party services and are not responsible for their content or practices. Your use of those services is subject to their terms and privacy policies.
If you choose to connect Apple Health, we will only access or write data with your explicit permission for the limited purpose of providing app functionality. Health data from Apple Health will not be used for advertising or sold.
All content in the Services—text, graphics, images, videos, software, and trademarks—is owned by LBRK or our licensors and is protected by law. No rights are granted except as expressly stated in these Terms.
If you submit content (e.g., comments, routine names), you grant LBRK a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, and display that content solely to operate and improve the Services. You represent you have the rights to grant this license.
Anti-Scraping. Automated access, scraping, harvesting, or bulk downloading of content or data is prohibited.
We may update the Services and these Terms from time to time. We’ll post the updated Terms with a new “Last Updated” date. Your continued use after changes means you accept the updated Terms.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, LBRK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LBRK AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, EVEN IF ADVISED OF THE POSSIBILITY. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) US $100 OR (B) THE AMOUNTS YOU PAID TO LBRK (IF ANY) FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM.
Some jurisdictions do not allow certain limitations; some of the above may not apply to you.
You will indemnify and hold LBRK and its affiliates, officers, agents, and employees harmless from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or related to: (a) your use of the Services; (b) your violation of these Terms; or (c) your violation of third-party rights.
We may suspend or terminate your access at any time with or without notice for any reason, including if you breach these Terms. Upon termination, Sections that by their nature should survive (e.g., IP, disclaimers, limitations, indemnity, dispute provisions) survive.
If you believe content infringes your copyright, contact admin@lbrk.group with: (i) description of the work; (ii) location of the allegedly infringing material; (iii) your contact info; (iv) a statement of good-faith belief; and (v) a statement under penalty of perjury that the information is accurate and you are the copyright owner or authorized to act. We may remove content and terminate repeat infringers as appropriate.
Governing Law & Venue. These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Exclusive venue for permitted court actions is in state or federal courts located in Dallas County, Texas; you consent to jurisdiction there.
Informal Resolution. Before filing a claim, you agree to email us at admin@lbrk.group with a Notice of Dispute and attempt to resolve informally for 30 days.
Arbitration & Class Waiver. Except for claims for injunctive relief or IP rights, any dispute will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. No class actions or consolidated proceedings. The arbitrator may award individual relief only. You and we each waive the right to a jury trial.
We are not responsible for delays or failures due to events beyond our reasonable control, including natural disasters, strikes, wars, acts of government, network or utility failures, or other force majeure events.
These Terms (plus any additional policies referenced) are the entire agreement between you and LBRK regarding the Services. You may not assign these Terms. If any provision is found unenforceable, it will be modified to the minimum extent necessary and the rest remains in effect. Our failure to enforce a provision is not a waiver.
Questions about these Terms? admin@lbrk.group
Last Updated: September 4, 2025
Controller: LBRK LLC (“LBRK,” “we,” “our,” “us”)
Contact: admin@lbrk.group
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use Pretzel and our related Services. By using the Services, you consent to this Policy.
This Policy applies to personal information processed by LBRK via the Pretzel App and websites, including through SDKs and integrations (e.g., Firebase, Sign-In providers, analytics).
Account & Profile: name, email, authentication identifiers (from Apple/Google/Firebase).
Preferences & Settings: appearance mode, notification preferences, voiceover, transition time.
Support & Feedback: messages and attachments you send us.
Usage & Device Data: app version, device type, OS, language, time zone, crash logs, interaction data, diagnostics, performance metrics.
Cookies/SDKs: mobile identifiers and similar technologies used for authentication, analytics, performance, and fraud prevention.
If you connect Apple Health, with your explicit consent we may read/write relevant categories (e.g., mindful minutes, workouts) solely to power app features (e.g., logging sessions). We do not use Health data for advertising and we do not sell Health data.
Transactions are processed by Apple (StoreKit2). We receive limited transaction metadata (e.g., product identifier, status, expiration date) but not your full payment card details.
Provide, maintain, and improve the Services and features (including offline caching and content delivery).
Authenticate users; secure accounts; prevent fraud and abuse.
Personalize content (e.g., routine suggestions) and remember preferences.
Analyze performance, fix bugs, and develop new features.
Communicate with you (service messages, updates, security alerts).
Comply with legal obligations and enforce our Terms.
With consent, connect and write/read Apple Health data for app functionality.
Where GDPR/UK GDPR applies, we process personal data on the following bases:
Contract (provide Services);
Legitimate interests (security, analytics, improvements);
Consent (Apple Health, certain notifications);
Legal obligation (comply with law).
We may share personal information with:
Service Providers/Processors: e.g., Firebase (Auth, Firestore, Storage), analytics, crash reporting, cloud hosting, customer support—bound by contracts to process data on our behalf.
Platform Providers: Apple (StoreKit2, Sign-In), Google (Sign-In).
Legal/Compliance: to comply with law or protect rights, safety, and security.
Business Transfers: in connection with a merger, acquisition, or asset sale (with appropriate safeguards).
We do not sell personal information. We do not use Apple Health data for advertising.
We may transfer, store, and process information in countries outside your own. Where required, we use appropriate safeguards (e.g., standard contractual clauses).
We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Health data accessed from Apple Health is retained only as needed for the feature or as configured by you, and you can revoke permissions at any time in Apple Health settings.
Apple Health Permissions: manage in iOS Settings → Health → Data Access & Devices.
Notifications: manage in-app and device settings.
Access/Deletion/Correction: email admin@lbrk.group; we’ll respond consistent with applicable law.
Marketing Preferences: opt out of non-essential emails via in-message links or by contacting us.
Do Not Track: we do not respond to DNT signals; use in-app/device controls instead.
California residents may request: (1) access to categories/specific pieces of personal information; (2) deletion; (3) correction; and (4) information about disclosures. We do not sell personal information. Submit requests to admin@lbrk.group. We will not discriminate for exercising rights.
You may have rights to access, rectify, erase, restrict processing, object, and data portability. You may also lodge a complaint with your local supervisory authority.
The Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact admin@lbrk.group and we will take appropriate steps.
We implement technical and organizational measures appropriate to the risk (e.g., transport encryption, access controls). No method of transmission or storage is 100% secure.
Our Services may link to third-party services we do not control. Their practices are governed by their own policies.
Pretzel provides stretching and wellness content for general informational purposes only. Pretzel does not provide medical advice, diagnosis, or treatment. Always consult with a physician or qualified healthcare professional before beginning any new fitness or wellness program, especially if you have existing health conditions, injuries, or concerns.
Use of Pretzel is entirely at your own risk. Stop immediately if you experience pain, dizziness, shortness of breath, or discomfort, and seek medical advice. Never disregard or delay professional medical care based on content provided through Pretzel.
Pretzel is not designed for emergencies. If you believe you may be experiencing a medical emergency, call your doctor or emergency services right away.
Results vary and are not guaranteed. By using Pretzel, you acknowledge and accept these risks and responsibilities.
This Disclaimer is provided for your awareness and is incorporated into these Terms by reference. It should be read together with our Privacy Policy.
We may update these Terms and the Stretch Safely Disclaimer periodically. Updated versions will be posted with a new “Last Updated” date. Your continued use of Pretzel after changes are posted means you accept the updates.
Questions or requests? admin@lbrk.group
Want me to slot these into SwiftUI views (About/Legal screens) and generate Markdown/HTML versions for your site and an in-app viewer? I can also add a tiny “Health & AI disclaimer” card in PreRoutineLoadingView so users see the key points before starting.