Welcome to the Pretzel FAQ. Here you'll find answers to common questions about memberships, stretching routines, subscriptions, and how Pretzel works.
If you still need help, feel free to reach out, we're always happy to assist.
Pretzel is a guided stretching app designed to help you improve flexibility, mobility, and overall wellness through simple, structured routines.
The app guides you through stretching sessions with timers, voice cues, and routines designed to fit into real-life schedules.
Pretzel is built to make stretching easy to start and easier to stick with.
Pretzel is designed for anyone who wants to stretch more consistently.
It’s great for:
Beginners who want guided stretching
People with busy schedules
Anyone looking to improve mobility or flexibility
People who want short, manageable wellness routines
You don’t need previous stretching experience to get started.
Many Pretzel routines are designed to fit into 10–15 minute sessions, though some routines may be shorter or longer.
The goal is to make stretching accessible even on busy days.
No equipment is required.
Most Pretzel routines can be done using just your body weight and a comfortable space to stretch.
Pretzel Membership unlocks the full Pretzel experience, including:
Guided stretching routines
Custom routine creation
Freestyle interval mode
Progress tracking
Voice cues and timers
New routines and updates as they are released
Membership helps support the ongoing development of the app.
Yes. Pretzel offers two membership options:
Monthly Membership
Billed once per month.
Annual Membership
Billed once per year.
Offers significant savings compared to the monthly plan.
Both plans include the same features.
Yes.
You can cancel your membership at any time through your Apple App Store subscription settings. Your membership will remain active until the end of the billing period.
If you previously purchased a membership on the same Apple ID, you can restore your subscription by selecting “Restore Purchases” inside the app.
If your subscription expires, you may lose access to membership-only features until the subscription is renewed.
Yes.
Pretzel allows you to create and save custom routines so you can build sessions that match your schedule, preferences, and goals.
Yes, for you! We don't sell your data.
Pretzel tracks your stretching progress across sessions so you can see information over time.
This includes:
Time spent stretching
Focus areas worked
Routine completion tracking
Some features may work offline after content has been downloaded, but an internet connection may be required for certain updates and account-related features.
Yes.
Pretzel includes voice cues and timing guidance to help guide you through routines without needing to constantly check your screen.
Yes.
Pretzel uses secure sign-in options like Apple Sign-In or Google Sign-In to create your account and save your progress.
Pretzel uses secure authentication and trusted services to protect your account and data.
Your personal information is handled according to our Privacy Policy.
You can review them here:
These policies explain how the app works and how your information is handled.
Pretzel is built by people who care deeply about cats and animal welfare. Supporting cat-focused communities and rescue efforts is something we’re passionate about as a company.
Our app itself is focused on helping you build flexibility and feel better through guided stretching. Any charitable initiatives are managed independently of app purchases.
First try:
Closing and reopening the app (full force close by lifting up from the bottom of your iphone screen and push the Pretzel app upwards)
Checking for app updates
Restarting your device
Consider deleting the app and reinstalling it (you might need to restore purchases from the profile page if you're a member)
If the issue continues, please contact support.
You can reach our support team by emailing:
support@lbrk.group
We do our best to respond as quickly as possible.
We're here to help.
If your question isn't answered here, please contact Pretzel support and we'll get you the help you need.